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At Quality Diamonds we guarantee your complete satisfaction. If any of our
products or the quality of our service is not up to your complete satisfaction,
let us know and we will do everything we can to satisfy your needs.
Price Guarantee
As the Diamond market slowly changes and the ways in which diamonds can be
offered to you changes, cutting out countless middlemen, you may feel a sense
of ’too good to be true’ when you find a good source for quality diamonds. So
for your peace of mind and to ensure that you are totally happy with your
purchase, we offer you this guarantee.
We truly believe that we offer the best value for money in the UK on 100%
natural, certified, untreated diamonds. In fact, we are so confident that our
prices are lower than anyone else’s, if you find an equivalent diamond, from a
reputable high street or online retailer that we can verify is in stock and
available to purchase and not a one off sale price, we will match the
price. Now that’s a guarantee!!
Diamond Guarantee
In the unlikely event that the diamond you have chosen is no longer available,
we will offer you an equivalent or better quality stone for the same
price. You will be informed if this is the case and you are under no
obligation to continue with the purchase. If you do, you may still take advantage of
our 30 day money back guarantee.
Purchase Guarantee
If you are not completely satisfied with your purchase, you have the
opportunity to take advantage of our 30 day risk free return policy,
see our returns page for more details.
Customer Care, including sales and service:
customercare@qualitydiamonds.co.uk
Or call us FREE on 0800 612 1017
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