Excellent advice and service. Very supportive and patient. Would wholeheartedly recommend them to anyone.

Great service and truly 'quality diamonds!'

Excellent customer service from the moment I walked through the doors. I told the team exactly what I was looking for. They listened and gave me some advice. Food for thought. We continued talking till I had agreed what I wanted. But alas the particular stone I wanted had been sold. Nonetheless Tobias quickly contacted me and gave me options. He was patient and listened to my views until I made a decision. From that moment other members of the team communicated with me to let me know the progress. Just before final completion I had a preview of my item, and was very happy. Again when I went to collect again prompt response from the team. I have recommended Quality Diamonds to friends and will definitely be giving (Quality Diamonds) their details if I hear or know someone visiting Hatton Gardens.