Our Promises

At Quality Diamonds, we commit to giving you the highest level of customer service in addition to outstanding products at the best prices. Period. To back up this commitment, we make you these four promises:

Wedding Ring Offer

Order an Engagement Ring and get 15% off a Wedding Ring*, plus a FREE polish before the big day

Interest Free Credit

We have partnered with V12 Retail Finance to be able to offer our customers simple, trustworthy finance to help fund their dream piece of jewellery.

Frequently Asked Questions

This page contains answers to some of the most commonly asked questions we get.

Upgrade your Diamond

As part of our commitment to you, Quality Diamonds is pleased to offer a lifetime diamond upgrade programme on all GIA certified diamonds.

Arrange a Viewing

You’re welcome to drop in any time ...

Express Orders

Are you spontaneous, fashionably late, or forgetful? Whatever your reason for needing diamond jewellery in a hurry, we can help.

Free Ring Sizer

If you don’t know what ring size to order, don’t worry. Just follow the steps below and we’ll send you a FREE ring sizer right away.

Insuring Your Diamonds

If you’re wondering whether you need insurance, you probably do. Ask yourself how easy it would be to replace your diamond jewellery should it become lost, damaged or stolen. In many cases, home contents insurance doesn't provide enough cover or the right cover, so it's sensible to look at other options.

How to Order

Choosing and ordering a beautiful, custom piece of diamond jewellery on our website really couldn't be easier - just see our video and quick overviews below.

Payment and Delivery

Shipping is FREE on all orders to all delivery destinations.

Returning your Order

We want you to be thrilled with your new diamond jewellery, so please contact us first if you're not so we can work with you to fix whatever has gone wrong.