We accept the following payment methods for UK orders:
All major credit and debit cards. Please contact us if you'd like us to ship your order to an address other than the registered cardholder address. Additional ID will be required.
PayPal
BACS or CHAPS transfer
Cash, in person Please do not send cash through the post unless it is your only option, in which case you can use Royal Mail Special Delivery Next Day. Please make sure the amount you send is fully insured.
We deliver within the UK using the following methods:
Royal Mail Special Delivery Next Day When your jewellery is ready (usually 10-14 working days), it will be delivered free of charge by Royal Mail Special Delivery Next Day, which is trackable, fully insured, and guaranteed to arrive before 1pm the next working day. Please note the package will need to be signed for.
We accept the following payment methods for international orders:
All major credit and debit cards (excluding the countries listed below) Please contact us if you would like us to ship your order to an address other than the registered cardholder address. Additional ID will be required.
Bank/wire transfer in US Dollars (USD), Euros (EUR) or Pounds Sterling (GBP) Please ensure we receive the full amount, as you are responsible for any charges incurred.
We ship internationally using the following methods:
Fedex When your jewellery is ready (usually 10-14 working days), it will be delivered free of charge by Fedex, which takes approximately 3 days depending where in the world you are. Please note the package will need to be signed for.
We’re sorry but due to the high level of fraudulent transactions:
We can not accept payment by any other method under any circumstances.
Orders are ON HOLD until payment has cleared.
We can no longer accept credit card orders from the following countries: Bulgaria, Cameroon, Egypt, Gambia, Ghana, Indonesia, Iran, Israel, Lithuania, Malaysia, Morocco, Nigeria, Pakistan, Romania, Russia, Turkey, Ukraine and Vietnam.
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Daniel has been an absolute pleasure to deal with. From the first enquiry, to a few visits, his knowledge, expertise, and support was nothing short of incredible. Daniel ensured a smooth process during what has been a very hectic time in my personal life (moving abroad).
Thank you for helping me to get to this point. All that's left now is to propose!
3 days ago
Samuel
Verified Customer
The whole process was smoother than I ever could’ve imagined. The ring was amazing leaving everyone happy. Sales Director Paul was extremely attentive & I have already recommended the company to friends. If you are looking for an engagement ring, you must consider Quality Diamonds!
3 days ago
Daniel
Verified Customer
End to end experience was fantastic. Fairly priced products and great customer service
3 days ago
Brooke
Verified Customer
Amazing service absolutely love my custom engagement ring, the diamonds are incredible and so well priced. Thank you all again!
6 days ago
Alison
Verified Customer
Another great purchase from quality diamonds
This is my third purchase; in the first a new engagement, wedding and maternity ring were manufactured after a theft. I’ve been so happy with them! The team were very patient until we had an engagement ring almost identical to the custom made ring that was stolen. They even sent a resin ring to be sure I was happy with the design.
I then purchased matching princess cut diamond earrings. They are gorgeous.
Finally, I have just purchased a custom made princess cut pendant. So pleased, again detailed CAD images allowed and tweaks before manufacture.
All my diamonds have GIA certificates, having had rings stolen I now know how important that can be.
Thanks so much Paul, Daniel and Amber!
6 days ago
Anonymous
Verified Customer
Quality Diamonds and Paul have been amazing in their service and advice in selecting both engagement rings and wedding bands. They have made the process simple and given exactly what I was after catering to every detail whilst being transparent with a customer oriented attitude. Would definitely recommend.
1 week ago
Correna
Verified Customer
Brilliant service. I bought my ring on-line and it was exactly what was advertised. I emailed before I bought the ring and Lauren emailed me straight away. I will buy from Quality Diamonds again.
2 weeks ago
Dawn
Verified Customer
Excellent communication and the diamond was exactly as described
2 weeks ago
Ashwin
Verified Customer
Very good experience buying an engagement ring. Daniel was very helpful and knowledgeable, especially with the customisations that I wanted. They managed to turn around the order to me very quickly.
2 weeks ago
Neil
Verified Customer
I can't recommend Quality Diamonds enough.
Very knowledgeable, patient and without any sales pressure. The service and product we received was brilliant.
Daniel has been an absolute pleasure to deal with. From the first enquiry, to a few visits, his knowledge, expertise, and support was nothing short of incredible. Daniel ensured a smooth process during what has been a very hectic time in my personal life (moving abroad).
Thank you for helping me to get to this point. All that's left now is to propose!
Was this review helpful?
Yes
No
3 days ago
Samuel
Verified Customer
The whole process was smoother than I ever could’ve imagined. The ring was amazing leaving everyone happy. Sales Director Paul was extremely attentive & I have already recommended the company to friends. If you are looking for an engagement ring, you must consider Quality Diamonds!
Was this review helpful?
Yes
No
3 days ago
Daniel
Verified Customer
End to end experience was fantastic. Fairly priced products and great customer service
Was this review helpful?
Yes
No
3 days ago
Brooke
Verified Customer
Amazing service absolutely love my custom engagement ring, the diamonds are incredible and so well priced. Thank you all again!
Was this review helpful?
Yes
No
6 days ago
Alison
Verified Customer
Another great purchase from quality diamonds
This is my third purchase; in the first a new engagement, wedding and maternity ring were manufactured after a theft. I’ve been so happy with them! The team were very patient until we had an engagement ring almost identical to the custom made ring that was stolen. They even sent a resin ring to be sure I was happy with the design.
I then purchased matching princess cut diamond earrings. They are gorgeous.
Finally, I have just purchased a custom made princess cut pendant. So pleased, again detailed CAD images allowed and tweaks before manufacture.
All my diamonds have GIA certificates, having had rings stolen I now know how important that can be.
Thanks so much Paul, Daniel and Amber!
Was this review helpful?
Yes
No
6 days ago
Anonymous
Verified Customer
Quality Diamonds and Paul have been amazing in their service and advice in selecting both engagement rings and wedding bands. They have made the process simple and given exactly what I was after catering to every detail whilst being transparent with a customer oriented attitude. Would definitely recommend.
Was this review helpful?
Yes
No
1 week ago
Correna
Verified Customer
Brilliant service. I bought my ring on-line and it was exactly what was advertised. I emailed before I bought the ring and Lauren emailed me straight away. I will buy from Quality Diamonds again.
Was this review helpful?
Yes
No
2 weeks ago
Dawn
Verified Customer
Excellent communication and the diamond was exactly as described
Was this review helpful?
Yes
No
2 weeks ago
Ashwin
Verified Customer
Very good experience buying an engagement ring. Daniel was very helpful and knowledgeable, especially with the customisations that I wanted. They managed to turn around the order to me very quickly.
1 person found this review helpful.
Was this review helpful?
Yes
No
2 weeks ago
Neil
Verified Customer
I can't recommend Quality Diamonds enough.
Very knowledgeable, patient and without any sales pressure. The service and product we received was brilliant.